Resident Assistant, Marillac

St Catherine s Center for Children•Albany, NY

25d•$19 - $24

About The Position

The Resident Assistant serves to ensure a safe, secure, healthy, clean, and positive environment for families as they make their transition from homelessness through after care. This position assists families in service plan implementation by obtaining and providing feedback regarding their progress toward service plan goals. Maintains respect, support, care, and a family atmosphere for residents of the facility and fellow staff members.

Requirements

High School diploma / GED Equivalent, required; College degree preferred.
Local travel is required; A Clean & Valid New York State Driver’s License (actively licensed at least one year) with reliable transportation, is required.
Formal Crisis Intervention Training (TCI) experience.
CPR/First Aid Certification, or the ability to obtain within 90 days of hire date.
Proficiency in computer applications: Microsoft Office and Google Business Workspace Suites, and use secure Internet practices.
A kind, warm and caring mindset; Capable of exhibiting empathy for those in need.
Capacity and openness to work with populations from culturally diverse and economically disadvantaged backgrounds, including but not limited to a broad range of people with various developmental and functional levels.
Qualities of positivity, flexibility and adaptability; A professional record of integrity, proven reliability and dependability.
Capable of exercising ethical, independent judgment and discretion, handle sensitive data with strict confidentiality.
Staff in driving positions must be able to meet agency’s minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire.

Nice To Haves

Previous experience working in a human services agency is a plus!

Responsibilities

Establish and maintain professional working relationships with residents as well as other Shelter staff, keeping appropriate personal boundaries in accordance with all agency policies, procedures and practices.
Meet with families on a daily basis to assist them with service plan goals and offer education and instruction regarding daily living skills; act responsibly in providing information and empower residents to identify choices in their daily lives.
Ensure a safe, secure, healthy, and clean environment by making rounds of the property, both interior and exterior, and reporting situations which need attention, and providing follow up as needed.
Document interactions with families, using critical incident reports, intake information forms, progress note section of case files, log, etc.
Assist with orderly transition of families from intake through discharge.
Respect the rights of others and protect all confidential information.
Intervene in crisis situations and assist with conflict resolution as needed by providing mediation and facilitating communication.
Participate in professional development programming on a regular basis at request of supervisor.
Drive clients in agency vehicles to various destinations throughout the Capital Region based on families’ needs.
Clearly communicate concerns and suggestions to supervisor.
Obtain & Maintain CPR/First Aid Certification.
Actively contribute to the maintenance of a “client supportive” and respectful community.
Responsible for answering telephones and supporting reception desk as needed.
Additional position-related duties and responsibilities as assigned by the supervisor/ director.

Benefits

Competitive Pay with an Excellent Benefits Package
Health Insurance options: Medical, Dental and Vision
$600 Well-being Reimbursement Benefit
Generous Combined Leave Time (CLT) and Paid Holidays!
We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program
Pension Plan with Generous Agency Contribution
403b Retirement Savings Plan
Life Insurance – Automatic Benefit at no cost to employee
Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate
Tuition Reimbursement & Travel/ Mileage Reimbursement
Professional Development & Career Growth Opportunities
The Comfort of a Business Casual Environment
Our Commitment to Embrace & Foster Mindfulness, Relevance, Respect and Solidarity.