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The Resident Assistant (RA) at The Towers at CCNY plays a crucial role in fostering a positive residential experience for students. This position involves creating a supportive living environment that enhances students' academic and personal growth. RAs serve as leaders and role models, promoting effective communication, upholding policies, and embodying the organization's values to cultivate a respectful and inclusive community. They are dedicated to helping residents develop essential life skills and thrive as compassionate members of society, while maintaining strict confidentiality regarding residents and staff.