Resident Assistant Program Coordinator

WyoTech•Laramie, WY

8h•$37,440 - $58,986•Onsite

About The Position

WyoTech’s vision is simple but bold: BEST TRAINING. BEST EXPERIENCE. BEST OUTCOMES. Do you thrive in building community, mentoring student leaders, and creating a safe, welcoming campus environment? The Resident Assistant Coordinator plays a vital role in shaping the on-campus student experience by leading and supporting the Resident Assistant (RA) and Desk Assistant (DA) programs. This position is ideal for a collaborative, student-centered professional who is passionate about leadership development, engagement, and fostering a positive residential community. Through hands-on supervision, training, and program development, the Resident Assistant Coordinator helps ensure campus living is supportive, inclusive, and aligned with institutional values.

Requirements

Be solution oriented, resourceful, and proactive with?a strong sense?of responsibility and ownership.?
Strong working knowledge of Word, Excel, Outlook, PowerPoint.?
Advanced ability to work independently.?
Must?be able to organize and?demonstrate?initiative.?
Must be able to manage and prioritize multiple tasks simultaneously in a?fast paced, high-pressure environment.?
Have a positive attitude and strong work ethic.?
Excellent customer?services?skills.?
Excellent communication skills (written and oral) with a consultative style.?
Ability to promote/maintain?a cooperative work environment.?
Ability to adapt to changing work requirements and priorities that may require overtime or extended hours to include evening and weekends.?
Willingness to respond to all call situations.?
High school diploma or equivalent from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education
Experience developing and implementing training.

Nice To Haves

Would prefer a bachelor’s degree in communication, human resources, social work, counseling, education, or related fields.
Experience working in housing, student development programs or a residential life program.
Ability to design and evaluate training programs.
Knowledge of community organizations and resources.

Responsibilities

Develop hiring calendar to ensure regular position recruitment and fulfillment
Manage interview and selection process to identify top candidates
Collaborate with campus partners to ensure coordinated support in hiring process (Financial Aid, Student Accounts and Human Resources)
Develop, coordinate, and deliver RA and DA training to include: Building rapport with residents Navigating roommate conflict Connecting students to resources Encouraging student engagement Weekly room checks Incident report forms Incident response protocol Working with campus security Maintenance forms Social program planning Move-in day support Evaluation process
Host “extended meetings” at least once a month to provide additional training
Build a social program development form to help students develop events and plan a budget for their event
Continue to revise and refresh training curriculum
Maintain regular check in meetings 1:1 with RAs and DAs as well as living communities (i.e., all Campus Courtyard RAs and DAs as a group)
Implement and maintain an evaluation process to assess performance
Work closely with Student Life Manager to coordinate RA support at major campus events and initiatives, such as signature events, student activities, service events, and student staff training
Maintain hiring records for student positions
Manage budget related to hiring student positions and RA social programming
Work with supervisor to contribute to strategic planning and goal-setting for the Housing department
Assist with scheduling, task delegation, and timesheet approval
Maintain a supportive and developmentally focused work environment for student employees
Assist team with campuswide student concerns reporting system