This position reports directly to the Lead Resident Assistant and/or Program Manager. The Resident Assistant/Driver assists in the daily implementation of day to day basic residential services.
FLSA Classification: Non-Exempt
Assists in the delivery of basic services (such as shelter, food, hygiene, etc.) to veterans served at the facility
Ensures harmonious atmosphere at the facility by maintaining communication with clinical staff and maintaining a therapeutic community environment
Helps organize and deliver daily client services and support functions.
Assists in the delivery/handling of client mail
Assists clients to maximize quality of living in the facility including assistance in both the move-in and move-out from the facility.
Responsible for the preventing or de-escalating any verbal and physical altercations at the facility including submitting Incident Reports to the Lead Resident Assistant and Program Manager concerning these events
Responsible for addressing client issues timely to ensure the non-interruption of services
Conveying needs to the Lead Resident Assistant to maintain supply inventory of supplies and ensures proper storage
Assists with maintenance and upkeep of the facility and ensures readiness for inspections
Assists in the implementation of toxicology testing to promote a sober environment
Responsible for implementation of all safety and emergency procedures
Assist with bed checks, inspections of rooms to ensure a clean, safe and hazardless environment
Conducts various administrative duties to include documentation of bed check, inspections, incident reports, client logs, etc.
Responsible for attending to all administration needs related to tracking residential services provided at the facility
Facilitate routine daily living activities for clients
Adheres to the site work order procedure
Drive company vehicle for client transportation or other work-related activities
Other duties as assigned.
Experience with programs, client population, similar populations, or other relevant experience preferred
Good communication and interpersonal skills
Ability to work collaboratively with residential staff
Must promote client-centered philosophy and skilled in creating/maintaining a healthy environment
Must be energetic, dedicated to mission and flexible
Basic computer literacy
Valid drivers license required. Must meet company insurance requirements and complete a provided driver training course.