Resident Advocate

Central City Concern • Portland, OR

399d • $43,222 - $43,222

About The Position

The Karibu Resident Advocate is responsible for overseeing and managing client flow in a culturally specific program designed for AA/Black men, focusing on supporting individuals exiting or diverting from incarceration. This role is integral to the case management team, providing support to clients with severe mental health issues, physical health challenges, and other disabilities. The advocate will document client activities and ensure a safe and supportive environment for residents.

Requirements

• Must have a high school diploma or equivalent.
• Basic knowledge of chemical dependency, addictions, and mental health issues preferred.
• Experience or familiarity using computers for basic functions (data entry, word processing).
• Ability to adhere to Central City Concern's drug-free workplace policy.
• Must pass a pre-employment drug screen and background check.
• Must not actively be on parole or probation.
• Physical ability to bend, stoop, kneel, squat, twist, reach, pull, lift heavy objects, and climb stairs several times a day.
• Ability to effectively interact with co-workers and residents/program participants from diverse backgrounds.

Nice To Haves

• Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
• Basic knowledge of community and social agencies, and self-help groups.

Responsibilities

• Greet and direct clients, document client interactions, and provide information and updates to day shift staff.
• Interact with clients over the course of the shift as appropriate.
• Provide support and basic resource information to clients.
• Monitor building/client common areas and conduct periodic inspections.
• Generate reports, routine computer input, and create correspondence as directed by team lead.
• Log events/incidents using factual observation-based documentation.
• Obtain urinalysis from clients as directed by case management staff or team lead.
• Update resource information as directed by Supervisor.
• Adhere to all state and federal privacy and security regulations and CCC policies regarding confidentiality.
• Perform other duties as assigned.

Benefits

• Generous paid time off plan providing up to 4 weeks of PTO accrual in the first year, increasing with longevity.
• 403(b) Retirement Savings plan with competitive employer match (4.25% in the first year, 6% in the second year, and 8% in the third year).
• 11 paid Holidays PLUS 2 Personal Holidays.
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer Paid Life, Short Term Disability, and Long Term Disability Insurance.
• Excellent relocation package for qualifying roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: High school or GED