The Motel Program will provide interim shelter at five underutilized motels and hotels across the city of San Jose. The Casa Linda Motel Program (CLMP) is intended to provide Emergency Interim Housing opportunities and is a referral-based only program with no drop-in services provided to the public. The CLMP will support program participants by providing services to include case management, housing problem-solving, meals and other wraparound supportive services. These services are informed by a harm reduction philosophy with an emphasis on educating participants on how to avoid risky behaviors and engage in safer practices, including connection to evidence-based treatment options. All sites may serve single adults and/or families. The Resident Advocate is responsible for the overall day-to-day operation on site and responds to program participants needs on an as needed basis. They facilitate the flow of on-site amenities like access to clinical services, workshops, laundry supplies and food services ensuring each participant essential needs are met. They also ensure participant, staff and guest safety through regular check-ins and monitoring of the site grounds and sleeping units.