Resident Activity & Hospitality Assistant - Charter House

Mayo Clinic • Rochester, MN

95d

About The Position

As a Resident Activity and Hospitality Assistant (RAHA) you will support Charter House residents in a variety of departments, working independently, and alongside other RAHAs, under the supervision of the Recreation Therapist. This is a highly flexible and variable role perfect for an adaptable individual. You will have an opportunity to positively impact the lives of our residents by your involvement in the following activities.

Requirements

• High school diploma or equivalent
• One year of customer service experience and/or geriatrics experience preferred
• Previous customer/client/resident interaction roles preferred
• Previous Senior living community, hospital or clinical experience is preferred
• Effective communication, strong problem solving and interpersonal skills
• Ability to adapt to unpredictable situations and stress
• Good communication and human relation skills to interact with residents/clients, family members and staff
• Ability to work independently
• Strong problem-solving skills

Responsibilities

• Providing excellent customer service while establishing and maintaining a professional, engaging and helpful relationship with residents, families, visitors, and other Charter House personnel
• Ensuring the environment is safe and healthy for all who live and work in Charter House
• Transporting and escorting Charter House residents to a variety of appointment needs in a safe, timely and efficient manner
• Personal shopping companion service
• Engaging residents in individual, small or large group activities
• Assisting with resident family visits
• Light housekeeping
• Paperwork related to activity programming

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED