Residency and Sales Counselor

Cedars of Chapel Hill•Phoenix, AZ

8h•$60,000

About The Position

Make a Difference Every Day Join a team dedicated to enriching the lives of seniors through compassionate customer service and innovative programs. As a Residency Sales Counselor, you’ll provide exceptional hospitality through managing the sales process, from inquiry to residency. This role will foster positive, long-term relationships with residents, families, and vendors.

Requirements

A bachelor’s degree or equivalent. At least one year of sales experience.
Experience creating and maintaining long-term professional relationships/ account management.
Experience in all Microsoft Office Applications.
Strong customer service and hospitality skills.
Excellent verbal and written communication skills.
Strong presentation skills (small and large groups).
Strong closing skills.

Responsibilities

Manages the sales process from initial inquiry to residency by effectively promoting the community to the prospect. Facilitates the process by understanding needs and independently making recommendations based on key information provided.
Negotiates obstacles and issues by understanding client needs and collaborating with community management.
Generates adequate presentations by effective prospecting. This can include phone outs, referral generation, use of e-mail, home visits, etc.
Independently manages prospect inquiries and ensures that timely follow-through is maintained in accordance with designated time frames.
Utilizes Salesforce CRM effectively by promptly inputting data and uses the system to manage assigned lead base.
Understands and articulately represents all documents related to residency, including Residency Agreement, Disclosure Statement, etc.
Participates in marketing events as directed by the Marketing and Sales Director.