Residency & Fellowship Program Coordinator, Cardiology

Beth Israel Lahey Health•Boston, MA

9d•$58,011 - $78,075•Hybrid

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Beth Israel Deaconess Medical Center's Cardiovascular Medicine Division is committed to providing high-quality care to our patients, promoting the educational mission of academic medicine and advancing state-of-the-art research in cardiovascular medicine. The Division, which is an integral part of BIDMC’s CardioVascular Institute, includes some of the most highly-regarded cardiovascular experts in the world, and it is their exemplary patient care, teaching and research combined with the support of dedicated clinical and administrative that make possible the Division's many accomplishments. This position works closely with the Fellowship Manager in the Division of Cardiology. This is a full-time (40 hr), benefits-eligible role based in Boston, MA. The role will be fully onsite for the first 3 months for training and then can transition to a hybrid schedule with satisfactory performance (3 days onsite and 2 days remote). Job Description: The Residency Fellowship Program Coordinator acts as the main point of contact for the residency program. The Program Coordinator supports the residency program in maintaining compliance with all ACGME Program requirements and will work as a team member of the Education Office to gain an understanding of all education programs.

Requirements

High School diploma or GED required. Bachelor's degree preferred.
3-5 years related work experience required.
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications.
May produce complex documents, perform analysis and maintain databases.
Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally.

Responsibilities

Provides administrative support and coordinates the training program.
Works with Program Directors to maintain and prepare materials, interviews, selections, orientations, and evaluations processes.
Understands and applies institutional program guidelines to coordinate compliance requirements and update program material.
Coordinates all aspects of the recruitment process and facilitates application/interview selection process.
Processes all required documentation including licenses, visas and credentialing.
Maintains record on all trainees in accordance with established requirements.
Oversees data collection and ensures the accuracy of program databases.
Develops, communicates, and revises schedules for rotations.
Coordinates the evaluation system to collect data and organize timely feedback.
Coordinates orientations and schedules meetings, functions and special events throughout the year.
Coordinates affiliation agreements related to training programs and serves as a liaison between area hospitals.
Compiles all program documentation and appropriate statistical data.
Facilitates all associated administrative activities.