Residence Life-Student Assistant

Columbus State University • Columbus, GA

194d • $8

About The Position

Student Assistants [SAs] are a vital part of the Department of Residence Life. SAs may work during and outside of normal business hours. This position will assist the Residence Life professional staff at the different office locations (Clearview Hall, Courtyard, and RiverPark), along with serving as a liaison to students, parents, and guests. SAs will report directly to the Residence Life Coordinator and the Graduate Assistant of their assigned community.

Requirements

• Currently enrolled at CSU and in good academic, financial, and conduct standing with the University.
• Excellent customer service skills.
• Strong written and oral communication skills.
• Ability to return to campus before classes start and stay after finals.
• Pass a required criminal background check successfully as a condition of employment.

Nice To Haves

• Students currently living in campus housing are preferred.

Responsibilities

• Operations include, but not limited to answering telephones with proper etiquette, filing paperwork, stocking supplies, operating copier and fax machines.
• Maintaining the front desk and storage areas as needed.
• Assisting students during check-ins, check-outs, and room change processes.
• Assisting students with lockouts and maintenance concerns.
• Explaining and enforcing Residence Life policies and procedure.
• Assist in marketing housing by providing detailed tours (first-year housing areas only).
• Work assigned shifts during academic breaks such as Winter break, Spring break, etc., as well as during university holidays.
• Attend all scheduled training programs prior to and throughout each academic semester.
• Complete administrative responsibilities to include duty logs, incident reports, meditations, etc.
• Attend bi-weekly staff meetings (1 hour plus bi-weekly time commitment). Meeting days and times will be decided by your RLC at the beginning of each semester and will be based on academic schedules.
• Perform duty rounds as communicated by the RLC and written in training manual.
• Additional duty assignments may be required by the RLC to include, but not limited to hanging flyers, responding to emergencies, meditations, duty logs, incident reports, etc.
• Follow all policies and procedures in the CSU Student Handbook and the Residence Life Community Guide.
• Be knowledgeable of general resources available for students on campus.
• Maintain frequent communication with Residence Life staff and respect confidentiality regarding such discussions.
• Uphold the general requirements of the position as stated in the training manual and communicated by the Residence Life staff, while serving as a role model for a standard of personal conduct commensurate with Residence Life standards.

Benefits

• Health insurance
• Dental insurance
• Life insurance
• Teachers Retirement System (or Optional Retirement Plan)
• Earned vacation time
• Sick leave
• 13 paid holidays (if applicable)
• Tuition Assistance Program for full-time employees who have been employed for more than 6 months.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed