Residence Hall Director

University of New Hampshire

10d•$35,568 - $61,950•Onsite

About The Position

UNH Housing prioritizes quality contact with students on the part of the managers to facilitate student success and sense of belonging in our communities. Housing prides itself on creating welcoming and inclusive communities for all students. Managers live within their assigned residential area, and they are responsible for leading all aspects of a university residential area including:· Engaging in developmental supervision of student staff· Coordinating with Housing colleagues and other departments to maintain facilities· Making meaningful contact with residents· Implementing an ongoing passive and educational curriculum· Building community through intentional programming· Leading conference operations during summer months

Responsibilities

Educational Outreach: Initiating one-on-one developmental contact with residents to help them succeed and be retained at UNH.
Building strong connections with a majority of residents in the assigned residential area.
Developing a strong sense of community within the residential area.
Providing innovative educational and social programs and initiatives in the residential area that align with the educational curriculum.
Connecting students with meaningful learning experiences and leadership opportunities.
Advising a residential council.
Writing and distributing a student newsletter and separate family newsletter.
Serving as conduct officer for students to hold them accountable for behaviors and help them grow and learn through the process.
Manage all conduct records for the area in Maxient.
Supporting and referring students who need professional assistance to resources at UNH in both urgent and non-urgent situations.
Administration: Coordinating with housing colleagues and other departments to manage facilities and occupancy in area, including conferences during the summer months. F or conferences, communicating with group leaders and determining needs (keys, linen, check-ins, building tours, room checks, and billing).
Reporting and tracking facility concerns on a regular basis.
Ensuring that important procedures and policies (i.e., room changes, emergency relocations, reporting procedures for CREO, bias incidents and police) are accurately and effectively followed and communicated to residents and staff.
Developing effective working relationships between student staff and the housekeeping staff, facilities, fire and police departments.
Ensuring all conduct issues are resolved and appropriately documented in a timely manner.
Managing hall financial accounts and budgets.
Meeting all requirements and deadlines (i.e., database entry, receipts, reports, Maxient conduct case management, StarRez management, duty data entry etc.).
Responding in a timely manner to a high volume of emails from students, parents, and colleagues.
Utilizing all manuals and resources in shared files.
Supervision: Providing Community Assistants (CAs) and assigned student staff with high quality individual guidance and training to ensure high performance on their floor and in the building.
Providing Community Assistants with quality group training, inspiration recognition, and team building.
Facilitating frequent, proactive assessments and reviews of staff performance.
Holding CAs accountable and making decisions about their position when CAs are not fulfilling responsibilities as outlined in the CA position description and agreement.
Department/Division Commitments: Contributing in tangible ongoing ways to the division/department through multiple committee workgroups, positive and productive team membership, volunteering to assist with identified needs and projects in the department and division of Student Life.
Actively participating in weekly meetings and educational outreach meetings.
Determining ways to serve as a leader in the department and at UNH by investing in the success of all staff in Housing and collaborators.
Responding to emergency situations: Serving in the rotational on-call capacity for emergency and crisis management for respective buildings during the academic year and the summer months.
Responding to incidents that include but are not limited to: mental health crises, facility issues, Title IX violations, concerning student behavior. There are times when it is necessary to show up in person to respond, assist and support CA staff during a crisis situation.
Thoroughly documenting and reporting all incidents to appropriate staff at UNH.
Performing other duties as assigned.