Residence Hall Desk Assistant (03 Student) - Rolling Applicant Pool - Worcester State University

Worcester State University • Worcester, MA

86d

About The Position

Worcester State University is seeking a Residence Hall Desk Assistant to monitor traffic in and out of the residence halls, check identification, manage guest visitation, and provide friendly service to students and visitors. The position requires working 18.5 hours per week and involves various responsibilities including reporting policy violations, maintenance needs, and emergency situations. The Desk Assistant will also need to be familiar with the Residence Hall Handbook and act as a role model to residents.

Requirements

• An overall Worcester State University GPA of 2.0 or higher.
• Full-time student status at Worcester State University.
• Good judicial standing with the Office of Residence Life and Worcester State University.

Responsibilities

• Monitor all traffic coming in and out of the building.
• Check identification of all individuals who enter the residence areas.
• Manage guest visitation in the building.
• Conduct bag checks of every bag entering the residence halls.
• Notify Residence Life or University Police staff of any policy violations.
• Provide friendly and courteous service to students and visitors to the Residence Halls.
• Work all scheduled shifts, arriving on time and working until the next scheduled person arrives.
• Update the next shift on any significant information, activity or incidents that may have happened during the shift.
• Be familiar with the policies and procedures in the Residence Hall Handbook.
• Sign guests into the Residence Halls.
• Report maintenance work as needed in public areas.
• Work in conjunction with University Police and Residence Life student and professional staff during emergency or crisis situations.
• Report damage or theft of University property to Residence Life professional staff.
• Report emergency situations to Residence Life professional staff.
• Provide information and referrals to appropriate university offices to students.
• Understand the role of the Desk Assistant as a part of the Office of Residence Life and establish effective working relationships with all student and professional staff.
• Act professionally and as a role model to residents at all times.
• Other duties as assigned.

Benefits

• Pay Rate: $15.00/hour

What This Job Offers

• Industry: Educational Services
• Education Level: No Education Listed