Residence Hall Coordinator (Student Services Professional II)

CSU Careers • San Diego, CA

22h • Onsite

About The Position

The Residence Hall Coordinator (RHC) provides leadership, management, and oversight of a student residential community housing approximately 350–800 students within the Residential Education Office at San Diego State University. Reporting to the Associate Director of Residential Education, the RHC is responsible for fostering a safe, inclusive, and developmentally focused living-learning environment that supports student success, retention, and well-being. This live-in position supervises and develops a team of Resident Advisors or Community Assistants, oversees daily operations of a residential facility, manages student conduct processes, responds to crises, and collaborates with campus partners to support a vibrant residential experience aligned with the mission of the Division of Student Affairs and Campus Diversity

Requirements

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field.
• Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
• Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.
• A master’s degree in a job-related field may be substituted for one year of professional experience.

Nice To Haves

• Completed Master’s degree in Higher Education, Student Services, Counseling, or a related field very strongly preferred.
• Three years of residence hall experience beyond the Resident Advisor is preferred.
• Presentation and program planning skills
• Learning community experience
• Experience as a student conduct officer
• Crisis intervention including serving in an on-call duty rotation for campus
• Student staff supervision

Responsibilities

• Lead and manage a residential community by promoting student engagement, accountability, and inclusive community standards.
• Supervise, train, evaluate, and support a team of 8–22 Resident Advisors or Community Assistants, including recruitment and ongoing staff development.
• Oversee administrative and operational functions of a residence hall or apartment complex, including facilities coordination, security, desk operations, reporting, and housing processes.
• Serve as a Conduct Coordinator and University Judicial Officer, addressing behavioral concerns, adjudicating cases, and promoting student learning and responsibility.
• Participate in a 24-hour on-call duty rotation, responding to student crises and emergencies and coordinating with campus and community partners.

Benefits

• Generous Time Off : 15 paid holidays, vacation, and sick leave.
• Retirement : CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage : Medical, dental, and vision options at low or no cost.
• Education Support : CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings : FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community : Access to the library, campus events, employee groups, and volunteer and social activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level