Resettlement Specialist - 2025455

World Relief • Rochester, NY

2d • $23 - $23 • Hybrid

About The Position

The Resettlement Specialist is responsible for guiding newly arrived refugees through the initial resettlement period of 90 days, which starts with airport pickup, focuses on creating stability, and ends with actively providing appropriate services, enrollments, and referrals. This role ensures families feel welcome, are informed of what to expect about life in the U.S., and are connected to critical services in the Rochester area. This position operates within grant-funded programs, requiring specific services to be provided within set timeframes and with appropriate documentation of all activities through case management. This is a limited-term position funded through a grant agreement until September 30, 2026, and contingent upon funding extension. Schedule Requirements: Monday-Friday, 8:30 AM - 4:30 PM Hybrid Schedule: 4 days in the office, 1 work from home day

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs , Statement of Faith , Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Flexibility and the ability to learn quickly in a fast-paced work environment
• Good oral and written English communication skills
• Demonstrated ability to work sensitively and effectively in cross-cultural settings
• Good time management and multi-tasking skills
• Self-starter with excellent problem-solving skills
• Previous experience with refugees highly desirable

Nice To Haves

• Bachelor's degree preferred
• Experience working with immigrants

Responsibilities

• Coordinate new refugee arrivals at the airport and assist adjustment to new home
• Ensure provision of timely and appropriate services to newly arriving refugee families during first 90 days post-arrival in accordance with program guidelines
• Assist refugee participants in accessing appropriate services including but not limited to public assistance, education, health care, language classes, and employment services
• Conduct required home visits and assessments with refugee families
• Provide initial and on-going orientations to life in the United States, including but not limited to health, safety, budgeting and paying bills
• Conduct comprehensive assessment with each refugee, develop individual service plans, and facilitate connections to appropriate services
• Encourage participants to work towards self-sufficiency and early employment
• Maintain timely and accurate client files, case notes, and reporting records
• Request checks from the finance department and distribute funds to clients according to program guidelines
• Operate as a cultural broker between volunteers, church groups, service providers and refugees
• Collaborate with volunteers and Volunteer Services staff to help meet the goals of the client’s service plan
• Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events
• Other duties as assigned

Benefits

• World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
• World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
• For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees