Reservations Support Specialist – Remote
About The Position
Destination Knot is a coordination-focused services company dedicated to supporting clients with scheduling, reservations, and service-related needs. We emphasize organization, clear communication, and a positive client experience across all interactions. The Reservations Support Specialist provides administrative and client-facing support related to scheduling and reservation coordination. This role is responsible for assisting with booking requests, maintaining accurate records, and ensuring timely communication with clients throughout the coordination process. This position is well-suited for individuals who are organized, detail-oriented, and comfortable supporting clients in a remote work environment.
Requirements
- Strong customer service and communication skills
- High level of organization and attention to detail
- Ability to manage multiple tasks in a structured, remote environment
- Basic computer skills and comfort learning new systems
- Reliable, professional, and self-motivated
Nice To Haves
- Prior experience in reservations, scheduling, customer support, hospitality, or administrative roles is beneficial but not required.
Responsibilities
- Assist with reservation and scheduling requests in accordance with established procedures
- Communicate with clients to confirm details, provide updates, and answer general inquiries
- Maintain accurate client records, booking information, and documentation
- Monitor timelines and ensure confirmations and changes are processed correctly
- Provide general support to ensure a smooth and positive client experience
- Follow internal workflows and quality standards to ensure consistency and accuracy
- Collaborate with internal team members as needed to support daily operations
Benefits
- Remote work flexibility
- Supportive and process-driven environment
- Clear expectations and structured workflows
- Opportunity to develop coordination and client support skills
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
