Reservations Rooms Controller San Luis Hotel
About The Position
The Reservations Rooms Controller ensures the seamless allocation and management of guest accommodations. This role requires a meticulous approach to balancing guest preferences with availability, thereby optimizing both satisfaction and revenue. By coordinating closely with front desk, housekeeping, and reservations departments, the Rooms Controller maintains an up-to-date understanding of the hotel’s occupancy dynamics. Through their efforts, the Rooms Controller facilitates a smooth operational flow, contributing to the overall guest experience and operational efficiency of the hotel. This position demands a blend of analytical skills to forecast room availability and interpersonal abilities to address guest inquiries and concerns, all while upholding the establishment’s standards for excellence and comfort.
Requirements
- Possess excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills
- Possess excellent interpersonal and communication skills (verbal and written), fluent English and articulate
- Have the ability to work efficiently, independently and cohesively, consistently producing quality results
- Ability to work in a fast-paced and dynamic environment
Benefits
- Multiple benefit plans to suit your needs
- Paid Time Off
- 401K
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
