Reservations & Client Support Coordinator

Destination Knot • New York, NY

1d • $45,000 - $65,000 • Remote

About The Position

We are seeking a reliable and detail-oriented Reservations & Client Support Coordinator to assist with reservation coordination and client support in a remote environment. This role focuses on managing scheduling requests, maintaining accurate records, and providing professional support to ensure a smooth and positive client experience.
This position is well suited for individuals who are organized, communicative, and comfortable working within established systems and processes.

Requirements

• Strong organizational and time-management skills
• Excellent written and verbal communication abilities
• Ability to work independently in a remote setting
• Comfortable using computers and learning new systems
• High attention to detail and accuracy
• Customer-focused with a professional and dependable approach

Nice To Haves

• Background in reservations, scheduling, customer support, or administrative roles
• Familiarity with booking, scheduling, or CRM-style systems
• Prior remote or virtual work experience

Responsibilities

• Coordinate and support reservation and scheduling requests
• Assist clients with updates, changes, and confirmations
• Maintain accurate records and documentation in internal systems
• Communicate clearly and professionally with clients via email, phone, and messaging tools
• Follow established workflows, procedures, and timelines
• Provide timely follow-up to support a positive client experience
• Collaborate with internal teams to ensure reservation accuracy and consistency

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed