Reservations Agent

Alphabe Insight Inc • New Orleans, LA

3h • $37,000 - $41,000

About The Position

Dinamic AS Group is seeking a detail-oriented and customer-focused Reservations Agent to join our team in New Orleans, LA. In this role, you will be responsible for managing booking requests, assisting clients with inquiries, and ensuring a seamless reservation process from start to finish.
The ideal candidate demonstrates strong communication skills, organizational ability, and a commitment to delivering high-quality service in a fast-paced environment.

Requirements

• Strong verbal and written communication skills
• Excellent organizational and time-management abilities
• Attention to detail and accuracy in data entry
• Ability to work in a fast-paced, team-oriented environment
• Professional demeanor and customer-service mindset
• Basic computer proficiency and ability to learn reservation systems

Responsibilities

• Handle inbound and outbound reservation requests with professionalism and accuracy
• Provide clients with detailed information regarding availability, rates, policies, and services
• Process bookings, modifications, and cancellations efficiently
• Maintain accurate records of all reservations in the system
• Coordinate with internal departments to ensure smooth service delivery
• Address client concerns and resolve issues in a timely manner
• Monitor reservation trends and report relevant updates to management

Benefits

• Competitive salary ($37,000 – $41,000 annually)
• Opportunities for professional growth and career advancement
• Skill development in client relations, operations, and service management
• Supportive and collaborative work environment
• Full-time position with stability and long-term potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed