Remote Reservations Agent - Must Live In Phoenix Area
About The Position
Join one of World’s Largest Hotel Call Centers in Arizona! Permanent Work from Home Opportunity! Must live in Phoenix, AZ or surrounding area Work From Home - Customer Service Rep ABOUT COMPANY: Celebrating 75 years of hospitality, is an award-winning global network of hotels located in over 100 countries and territories that offers accommodations for all types of travelers. Entry Level Customer Service Rep Work from Home Job Functions: Answer incoming calls from prospective guests and travel agents. Assist with booking new reservation or updating a prior requests Handle all general questions or inquiries Equipment: All equipment is provided by client just need High Speed Internet. Client gives $50/monthly towards internet Pay: $17.00 per hour, $18.70/Hr for hours after 6pm. Can earn $200-400 extra per month for hitting goals Schedule: Must be able to work any 8-hour shift Mon-Sun between one of the shift ranges below. Will work both weekend days. Will have consecutive days off during the week. AM Shift - 4:00am - 4:30pm (8 hours within window) MID Shift - 8:30am - 8:30pm (8 hours within window) PM Shift - 12:30pm - Midnight (8 hours within window) Job Type & Location This is a Contract to Hire position based out of Mesa, AZ. Pay and Benefits The pay range for this position is $17.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Requirements
- Must live in Phoenix, AZ or surrounding area
- Must be able to work any 8-hour shift Mon-Sun between one of the shift ranges below.
- Will work both weekend days.
- Need High Speed Internet
Responsibilities
- Answer incoming calls from prospective guests and travel agents.
- Assist with booking new reservation or updating a prior requests
- Handle all general questions or inquiries
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
