Reservations Agent (Winter)

Bicycle Street Inn & Suites • Mackinac Island, MI

80d

About The Position

Bicycle Inn and Suites on Mackinac Island is seeking enthusiastic individuals to join our team in providing exceptional hospitality on this unique and picturesque island! As a job applicant, you'll have the opportunity to work in a charming boutique hotel known for its historic charm, breathtaking scenery, and car-free environment. With positions available in front desk, housekeeping, food and beverage, and more, there are opportunities for career growth and advancement. Our hotel offers cozy accommodations, modern amenities, and a welcoming atmosphere, creating a one-of-a-kind work environment. As a member of the Bicycle Inn and Suites team, you'll have the chance to provide personalized service to our guests, work in a close-knit team, and be a part of a beloved island destination. Join us in creating unforgettable experiences for our guests and become a valued member of our team at Bicycle Inn and Suites on Mackinac Island!

Requirements

• High school diploma or equivalent.
• Previous experience in hospitality or customer service preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Basic computer skills and experience with reservation software.
• Ability to work flexible hours, including weekends and holidays.
• Positive attitude and willingness to learn and grow in the role.

Responsibilities

• Provide exceptional customer service to guests.
• Assist guests in booking their stay.
• Handle reservations and inquiries efficiently.
• Maintain a positive attitude and professional demeanor.
• Multitask in a fast-paced environment.

Benefits

• Multiple Tiers of Medical Coverage.
• Dental & Vision Coverage.
• 24/7 Teledoc service.
• Free Maintenance Medications.
• Pet Insurance.
• Hotel Discounts.
• Tuition Reimbursement.
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED