RESERVATIONIST

Elephante•Santa Monica, CA

1d•$20 - $22•Onsite

About The Position

Èlephante is a high-volume, upscale restaurant in Santa Monica known for exceptional hospitality and a dynamic guest experience. We are currently seeking a detail-oriented, guest-focused Part-Time Reservationist to join our team. This role is ideal for someone who enjoys being the first point of contact for guests, thrives in a fast-paced environment, and understands the importance of accuracy, professionalism, and discretion.

Requirements

Part-time availability, including evenings, weekends, and holidays
OpenTable experience required
Strong written and verbal communication skills
Professional, organized, and guest-focused demeanor
Ability to multitask and remain calm under pressure in a high-volume environment

Nice To Haves

Previous Host experience strongly preferred
Prior Reservationist experience a plus
Printing experience a plus

Responsibilities

Manage restaurant reservations and guest inquiries via phone and email
Use OpenTable to create, update, and manage reservations (including notes, preferences, and special requests)
Confirm and reconfirm reservations and assist with overbook situations in coordination with the Manager on Duty
Provide accurate information about the restaurant, menus, and special events
Handle pre-payments for reservations and events when required
Maintain accurate reservation records and troubleshoot discrepancies
Support promotions and special events by communicating details clearly to guests
Communicate effectively with managers and front-of-house teams
Uphold confidentiality and follow all health, safety, and company policies