Reservationist

Transdev • Maplewood, NJ

1d • $17

About The Position

Transdev in Maplewood, NJ is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: (Use CBA or non-CBA language per your location) CBA Position: Position Subject to Collective Bargaining Agreement: Starting pay of $16.50 per hour (Union Collective Bargaining Agreement Payrate) Benefits include: Vacation: up to 6 days after 1 year Paid Sick Leave: 6 days annually for full time employee's Medical, dental & vision after 90 calendar days of employment for full-time employees Life insurance, 401k retirement benefits, and company holidays. Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Requirements

• High school diploma or GED required.
• 2 years reservationist or customer service experience.
• Computer literate
• Excellent communication and listening skills.
• Must be able to work shifts or flexible work schedules as needed.
• Subject to a DOT drug testing and physical if applicable.
• DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

Responsibilities

• Answer customer calls and input ride information using a computerized scheduling system.
• Enter new customer information and changes into the system.
• Data entry into spreadsheets and databases.
• Resolve service-related complaints.
• Create daily route maps of the reservations for the drivers.
• Other duties as required.

Benefits

• Vacation: up to 6 days after 1 year
• Paid Sick Leave: 6 days annually for full time employee's
• Medical, dental & vision after 90 calendar days of employment for full-time employees
• Life insurance, 401k retirement benefits, and company holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees