Reservationist
About The Position
Reservation staff assist clients in booking a variety of Swan Mountain trips, including: horseback rides in Glacier National Park and the Swan Valley, fishing trips, pack trips, hunting trips, llama treks, snowmobiling, and wilderness guide school courses. Reservationists respond primarily to web-based and phone call inquiries, but also handle walk-in guests. Reservationists document guest contact information, reserve trips, receive and compute billing information, send follow up confirmation emails via our reservation management system and communicate reservation information to operating locations. They may also assist management in administrative tasks and the maintenance of company records. The reservationist is expected to have good people and organization skills, excellent phone etiquette, the ability to multi-task, and be familiar with Microsoft office and Google suite products.
Requirements
- Good people and organization skills
- Excellent phone etiquette
- Ability to multi-task
- Familiar with Microsoft office and Google suite products
Responsibilities
- Document guest contact information
- Reserve trips
- Receive and compute billing information
- Send follow up confirmation emails via our reservation management system
- Communicate reservation information to operating locations
- Assist management in administrative tasks
- Maintenance of company records
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
