Reservationist

Elephante • Santa Monica, CA

1d • $20 - $22

About The Position

Èlephante is a high-volume, upscale restaurant in Santa Monica known for exceptional hospitality and a dynamic guest experience. We are currently seeking a detail-oriented, guest-focused Part-Time Reservationist to join our team. This role is ideal for someone who enjoys being the first point of contact for guests, thrives in a fast-paced environment, and understands the importance of accuracy, professionalism, and discretion.

Requirements

• Part-time availability , including evenings, weekends, and holidays
• OpenTable experience required
• Strong written and verbal communication skills
• Professional, organized, and guest-focused demeanor
• Ability to multitask and remain calm under pressure in a high-volume environment

Nice To Haves

• Previous Host experience strongly preferred
• Prior Reservationist experience a plus
• Printing experience a plus

Responsibilities

• Manage restaurant reservations and guest inquiries via phone and email
• Use OpenTable to create, update, and manage reservations (including notes, preferences, and special requests)
• Confirm and reconfirm reservations and assist with overbook situations in coordination with the Manager on Duty
• Provide accurate information about the restaurant, menus, and special events
• Handle pre-payments for reservations and events when required
• Maintain accurate reservation records and troubleshoot discrepancies
• Support promotions and special events by communicating details clearly to guests
• Communicate effectively with managers and front-of-house teams
• Uphold confidentiality and follow all health, safety, and company policies

Benefits

• Competitive pay: $20–$22/hour
• Part-time schedule (25–30 hours per week)
• Supportive, collaborative team environment
• Opportunity to grow within a well-established hospitality group

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed