Reservation Specialist

Trademark Camping • Crestline, CA

8d • $22 • Onsite

About The Position

The Reservation Specialist supports the TMC companies through guest sales support, booking coordination, and event administration. This role contributes to an organized and relational guest experience by ensuring accurate information management, timely communication, and strong internal coordination.

Requirements

• Minimum of one year of Christian camping or other ministry experience, or an equivalent level of experience in an administrative role.
• Minimum of an Associate Degree (or equivalent work experience), higher education preferred in Business, Marketing, or Christian Ministry
• Administrative and computer skills, including Google Workspace (Gmail, Drive, Sheets) and willingness and ability to learn Salesforce and CampHub
• Agreement and compliance with company Mission, Vision, Values, Staff Handbook, and Doctrinal Statement
• Valid California Driver’s license
• Abilities sufficient to carry out the essential functions of the job – to include leaning, bending over, stooping, reaching, pulling, pushing, squatting, lifting, carrying, holding, and moving heavy objects
• Able to sit, stand, or walk for extended periods of time
• Must be able to lift, hold, carry a minimum of 50 pounds

Responsibilities

• Responsible for lead follow-up, sales/bookings, contracts, deposits, and calendar management.
• Collects, organizes, and maintains required event details and documentation to support effective planning andaccurate internal communication with on-site teams.
• Serves as a point of contact for group leaders and guests, providing timely, professional communication and representing Trademark Camping values.
• Conducts post-event follow-up within one week of event completion, facilitating payment of overdue balances and rebooking.
• Maintains accurate and organized CRM records to support reporting, planning, and future rebooking efforts.
• Participating in CIS meetings when necessary
• Providing or scheduling tours
• Other duties as assigned by Manager

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree