Reservation Manager

U-Haul•Chandler, AZ

1d•Onsite

About The Position

U-Haul is seeking a Reservation Manager Agent to join their team. This role is ideal for someone who thrives in a fast-paced, dynamic environment, enjoys teamwork, and is committed to providing outstanding customer service. The primary responsibility of this position, under the direction of the Traffic Control Manager, is to support customers, field team members, and U-Haul dealerships by managing equipment reservations and distribution. U-Haul offers career stability and opportunities for advancement within the organization. Founded in 1945 by L.S. "Sam" Shoen and Anna Mary Carty Shoen, U-Haul was created to address the post-World War II need for nationwide, one-way moving equipment, establishing an industry in the process.

Requirements

High school diploma or equivalent
Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
Proficient in customer service, time management and multitasking

Responsibilities

Assist with calls from and to customers.
Help support field team members and U-Haul dealerships with equipment and reservation management and placement.
Direct incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
Assist with the Company’s U-Box portable storage product.