Reservation Manager

Careers - Langham Hospitality Group

70d

About The Position

Langham Hospitality Group (LHG) is a wholly-owned subsidiary of Great Eagle Holdings, comprising a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop, and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia, and the Middle East. Located in Washington DC, Eaton is more than just a hotel; it is a welcoming and inclusive cultural hub for kindred spirits, locals, and travelers alike, to convene, collaborate, and create.

Requirements

• Bachelor's degree in Hospitality Management or related field.
• Minimum 5 years of experience in hotel management or a similar role.
• Strong leadership and interpersonal skills.
• Excellent communication and organizational abilities.
• Proficient in hotel management software and Microsoft Office Suite.

Nice To Haves

• Experience in a luxury hotel environment.
• Knowledge of local attractions and events in Washington DC.
• Fluency in multiple languages.

Responsibilities

• Manage daily hotel operations to ensure a high level of guest satisfaction.
• Oversee staff training and development to maintain service standards.
• Implement marketing strategies to promote hotel services and events.
• Monitor financial performance and prepare budgets and forecasts.
• Ensure compliance with health and safety regulations.

Benefits

• Health insurance
• 401k plan
• Paid time off
• Employee discounts on hotel stays
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees