Reservation Manager

Careers - Langham Hospitality Group
70d

About The Position

Langham Hospitality Group (LHG) is a wholly-owned subsidiary of Great Eagle Holdings, comprising a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop, and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia, and the Middle East. Located in Washington DC, Eaton is more than just a hotel; it is a welcoming and inclusive cultural hub for kindred spirits, locals, and travelers alike, to convene, collaborate, and create.

Requirements

  • Bachelor's degree in Hospitality Management or related field.
  • Minimum 5 years of experience in hotel management or a similar role.
  • Strong leadership and interpersonal skills.
  • Excellent communication and organizational abilities.
  • Proficient in hotel management software and Microsoft Office Suite.

Nice To Haves

  • Experience in a luxury hotel environment.
  • Knowledge of local attractions and events in Washington DC.
  • Fluency in multiple languages.

Responsibilities

  • Manage daily hotel operations to ensure a high level of guest satisfaction.
  • Oversee staff training and development to maintain service standards.
  • Implement marketing strategies to promote hotel services and events.
  • Monitor financial performance and prepare budgets and forecasts.
  • Ensure compliance with health and safety regulations.

Benefits

  • Health insurance
  • 401k plan
  • Paid time off
  • Employee discounts on hotel stays
  • Professional development opportunities

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Bachelor's degree

Number of Employees

5,001-10,000 employees

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