Remote Reservation Agent

Traveling with Mchaila • Seattle, WA

4h • Remote

About The Position

We are seeking a highly organized and detail-focused Reservation Agent to support clients by coordinating bookings, managing schedules, and ensuring every reservation is accurate and fully confirmed. This fully remote role is ideal for someone who thrives on organization, communicates clearly, and takes pride in delivering a smooth, dependable booking experience from beginning to end.
This position is best suited for individuals who can work independently while effectively using structured systems, training, and provided tools.

Requirements

• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Customer service, booking, hospitality, or administrative experience (helpful but not required)
• Ability to work independently in a structured remote environment
• Coachable and able to implement training, systems, and feedback effectively
• Tech-comfortable and dependable
• Must be a citizen of the US, UK, Australia, Spain, Mexico, or LATAM

Nice To Haves

• Customer service, booking, hospitality, or administrative experience (helpful but not required)

Responsibilities

• Process reservations, confirmations, and booking modifications
• Communicate with clients to collect necessary details and provide timely updates
• Review bookings to ensure accuracy, completeness, and compliance with guidelines
• Monitor changes, manage follow-ups, and resolve discrepancies as needed
• Maintain organized records and clear documentation throughout the process

Benefits

• Fully remote flexibility
• Comprehensive training and ongoing mentorship
• Clear pathway for growth within a supportive, team-oriented environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed