Reservation Agent - PART TIME

Suntex Marina Investors, LLC • Gloucester Point, VA

98d

About The Position

The Reservation Agent is responsible for carrying out reservation operations for the marina, with a primary focus on customer service and their rental requirements. This role involves engaging with customers both over the phone and in person at the marina, always prioritizing exceptional service. The Reservation Agent is expected to maintain a professional company image in all forms of communication. Given the fast-paced nature of the environment, the ability to work under pressure is essential.

Requirements

• Excellent customer service skills – known as someone who goes above and beyond.
• Ability to answer phones in a professional manner.
• Must have a positive attitude.
• Must have highly effective communication skills and time management skills.

Responsibilities

• Schedule reservations, inputting all check-in and check-out dates and times into the company reservations system.
• Provide the highest level of customer and guest service by promptly addressing all requests from customers and their rental needs.
• Answer online inquiries and respond to these inquiries in a timely manner.
• Perform opening and closing job duties.

What This Job Offers