Research Systems Analyst II

Cleveland Clinic

1d • Remote

About The Position

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. Serving as a Systems Analyst II, being a caregiver begins in the office, where you assist with essential project development and support enterprise objectives. As part of the IT and Cybersecurity team, you will do more than expand your technical skills — your work will impact patients around the world. This role remains heavily finance-focused, centered on financial data, financial reporting, and Epic-based report development, helping teams stay connected, informed, and equipped with the tools and technologies that are transforming patient care. A caregiver in this role works remotely in Ohio, Florida or Nevada, Monday through Friday from 8:00 a.m. – 5:00 p.m., with on-call requirements 1–2 times per month.

Requirements

• Associate’s degree in information technology, computer science or a related field and three years of experience in Information Technology with experience in applications development and support, end-user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR a High School Diploma/GED and five years of experience. OR a Bachelor’s degree and one year of experience.
• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date

Nice To Haves

• Microsoft, CompTIA or equivalent certification
• Epic experience or training in applications like MyChart, EpicCare Ambulatory, Clinical Research, Cogito

Responsibilities

• Complete routine support and designated project assignments.
• Provide input to develop solutions.
• Assist with project documentation, operational and business objectives, best technology capabilities, task level resource requirements, task plans and general communications.
• Develop process flow charts and report on project status.
• Support the development of information system requirements.
• Develop and maintain Epic-based reporting solutions.
• Work with large volumes of financial data.
• Support financial reporting functions across the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees