Research Manager

Hospital for Special Care • New Britain, CT

15h • Onsite

About The Position

The Research Supervisor provides operational oversight for clinical research activities while also delivering genetic counseling services within clinical and research programs. This position supervises research staff and supports the successful activation, management, and completion of clinical trials and research studies. Reporting to the Director of Research, the Research Supervisor oversees the day-to-day operations of the research program, including regulatory coordination, study management, and financial oversight. The supervisor also provides genetic counseling services related to clinical care and research participation, including patient education, informed consent, and interpretation of genetic testing results. The Research Supervisor serves as the primary operational lead for research staff in the absence of a manager-level position. The Research Supervisor manages daily research operations and staff supervision, while strategic oversight and final regulatory accountability remain with the Director of Research and Principal Investigators.

Requirements

• Master’s Degree in Genetic Counseling or related field required.
• Board Certified or Board Eligible Genetic Counselor required.
• State licensure as applicable.
• Minimum of 3–5 years of experience in clinical research or clinical trials operations.
• Experience with regulatory requirements including IRB processes and human subject research compliance.
• Strong knowledge of clinical trial operations and regulatory requirements.
• Familiarity with Good Clinical Practice (GCP) standards and research compliance processes.
• Experience with research financial management and billing compliance.
• Ability to supervise and mentor research staff.
• Strong organizational and problem-solving skills with the ability to manage multiple studies simultaneously.
• Excellent communication and collaboration skills with clinical and research stakeholders.

Nice To Haves

• Prior experience supervising staff or leading research teams preferred.
• Proficiency with electronic health records and clinical research management systems preferred.

Responsibilities

• Provide direct supervision and guidance to clinical research coordinators and research financial staff.
• Manage day-to-day research workflows to support efficient execution of clinical trials and research studies.
• Conduct staff onboarding, training, and performance evaluations.
• Participate in recruitment and hiring processes for research staff.
• Monitor operational performance metrics including study enrollment, study timelines, and staff productivity.
• Identify operational challenges and implement workflow improvements to enhance research operations.
• Escalate strategic, regulatory, or operational issues to the Director of Research as appropriate.
• Oversee study start-up activities including feasibility review, protocol implementation, and study activation processes.
• Coordinate communication between investigators, sponsors, research staff, and institutional departments.
• Monitor study enrollment targets and timelines to ensure successful study execution.
• Support investigators in the operational management of clinical trials and research protocols.
• Ensure research activities are conducted in accordance with institutional policies and regulatory requirements governing human subject research.
• Oversee preparation and submission of regulatory documentation including Institutional Review Board (IRB) applications, protocol amendments, continuing reviews, and study closures.
• Maintain accurate regulatory documentation and study records for all active trials.
• Support audit readiness and coordinate sponsor monitoring visits and regulatory inspections.
• Ensure staff adherence to Good Clinical Practice (GCP) and applicable regulatory standards.
• Collaborate with the research financial specialist to monitor clinical trial budgets, invoicing, and financial performance.
• Ensure compliance with billing requirements related to research activities.
• Assist with feasibility assessments and development of study budgets during study start-up.
• Support financial tracking and reconciliation of research study revenue and expenses.
• Provide genetic counseling services for patients participating in clinical programs and research studies.
• Conduct patient education regarding genetic testing, potential risks, and implications of results.
• Support informed consent processes related to genetic testing and research participation.
• Interpret and communicate genetic testing results to patients and providers.
• Collaborate with clinical providers and research staff to integrate genetic counseling services into patient care and research protocols.
• Partner with investigators, clinical leadership, and operational teams to support the growth and sustainability of the research program.
• Assist the Director of Research in developing research infrastructure and operational processes.
• Support implementation of standardized workflows and research governance practices.
• Contribute to development of research policies and procedures to strengthen program operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees