Research Services Manager – Operations

Latham & Watkins LLP • Chicago, IL

4d • $155,000 - $170,000 • Hybrid

About The Position

The Research Services Manager is an integral part of Latham’s Research Services team. This role will be responsible for managing electronic and print subscription services, including evaluating and purchasing new content, overseeing renewals of existing subscriptions, and ensuring compliance with terms of service and firm policies, while supervising and developing staff by providing regular feedback, conducting formal performance evaluations, and making recommendations on hiring, coaching, and development in partnership with department leadership and Human Capital & Talent. This role will be located in either our Chicago or Washington, DC office. Pl ease note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Requirements

• Possess superior knowledge of legal and non ‑ legal electronic and print resources
• Exhibit superior negotiation and contract management skills
• Demonstrate superior communication skills
• A bachelor’s degree or equivalent
• A minimum of six (6) years of relevant professional experience
• A minimum of seven (7) years of cumulative experience

Nice To Haves

• A master’s degree or Juris Doctor (J.D.), preferably

Responsibilities

• Managing the day ‑ to ‑ day operation of the department’s content procurement process, including purchasing new electronic and print content, renewing existing contracts, and liaising with external vendors to ensure services meet expectations and comply with firm policies
• Managing electronic and print contract compliance by monitoring usage, setting up business review meetings, and responding to contractual obligations and licensing questions
• Liaising with the firm’s internal Contract Review, Privacy, Security, and Global Procurement teams to review and approve contract terms, conditions, and pricing
• Supervising and authorizing invoice payments, and reviewing and correcting vendor accounts
• Liaising with Research Services Managers, attorneys, and other business services teams to purchase new content, review existing research resources, and assist with promoting awareness of electronic and print resources
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Benefits

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees