[Summer 2026] Research Project Manager, Civility - Intern

Roblox • San Mateo, CA

1d • Onsite

About The Position

The Research Project Manager Intern position is a part of our Roblox 12-week summer internship program located in San Mateo, CA. As a Research Project Manager Intern, you will work alongside the Civility team to help Roblox provide a safe and civil platform for billions of users to create, play, and connect. You will spearhead a high-impact project: designing and piloting a Voice of Civility (VoC) Program . Over 12 weeks, you will design a repeatable research program that captures and analyzes the needs of our civility communities. This isn't just about collecting feedback; it’s about translating the lived experiences of our most vital communities—teens, parents, and safety partners—into actionable insights. You will bridge the gap between sentiment, platform experience, & external messaging, ensuring that "civility" is informed by those who use our platform most.

Requirements

• Execution Excellence: Project management and execution skills
• A Solutions-Oriented Mindset: A proactive approach to problem-solving, with a focus on identifying efficiencies in complex workflows.
• Excellent writing and verbal skills, with the ability to draft precise documentation and communicate clearly with stakeholders.
• Analytical Research Background: Experience conducting research
• Content Development Experience: Experience in content design, development, or creation, specifically for policy-related or educational materials.
• Platform Passion and Knowledge: A strong understanding of online platforms, for example: common product features for chat, social features, and trust and safety flows, and site policy (e.g. Community Standards)
• Technical Literacy: Ability to interpret research through a product lens and communicate effectively with cross-functional teams.

Responsibilities

• Conduct Research: You will collect feedback through various channels, like interviews and surveys, to understand the voice of civility audiences, while mapping that feedback onto product and policy surfaces.
• Analyze: Distill complex feedback into clear "Civility Themes" (e.g., Digital Loneliness, Parental Control Friction, etc.)
• Create: Translate user feedback into actionable profiles or briefs for cross-functional teams.
• Collaborate Cross-Functionally: Work with cross-functional teams, like Public Policy, Product Marketing (PMM), and Communications, to understand company goals, product flows, and communications,
• Optimize Content Workflows: Manage the end-to-end development of content, ensuring all materials meet quality standard and civility goals.
• Monitor Deliverables: Track action items and project milestones to ensure all project deadlines are met.
• Produce a Final Strategic VoC Presentation: Deliver a final presentation on your findings to Civility Leadership and other cross-functional leads

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed