Research Operations Program Manager: 7:00 a.m. – 7:45 p.m. (ET) Friday – Sunday

LifeNet Health

10d•Remote

About The Position

The Research Operations Program Manager will assist leadership in the development and execution of research project biospecimen fulfillment. Maintain processes, strategies, and tactics to facilitate completion of research projects. Work as a team with the donor center, tissue recovery and OPO personnel to support the recovery of biospecimens for the LifeSciences Biospecimens for Research Franchise. Act as a resource for internal stakeholder clients, donation partners, and other resources as well as an effective advocate for research biospecimen project fulfillment. Ensure day-to-day operations are consistently evaluating research projects to the incoming donor referrals. Develop and maintain effective relationships and business processes with LifeNet Health departments as well as both internal and external recovery agencies. Provide on-call screening support. Screen potential donations for research eligibility, provide logistical support, project collection data and reporting and fulfilment follow up. Provide quality oversight and reporting of research recovery operations across departments and recovery agencies. Maintain an effective birth tissue program to support LifeSciences. Your work will have purpose every single day, contributing directly to life-changing outcomes.

Requirements

Bachelors degree
Valid state driver’s license and insurance
Five (5) years of work experience within a healthcare field or setting to include, but not limited to, research with human organs and/ or tissues, healthcare administration, nursing, occupational therapy, respiratory therapy, physical therapy, ophthalmology, dental, medical technology, surgical technologists, and process technicians in tissue / organ recovery.
Relationship Management: Builds and sustains partnerships across organizational boundaries and functions, as well as outside the organization to achieve common goals and outcomes.
Communication Skills: Ability to effectively communicate verbally and in writing, building relationships with all professionals at different levels of the organization.
Analytical Thinking: Demonstrates the ability to successfully gather and evaluate pertinent information to draw conclusions and identify potential trends.
Attention to Detail: Ability to adequately perform tasks; checks work to ensure high degree of accuracy, completeness, and on-time delivery.
Organizational Skills: Ability to plan, implement, and monitor assignments effectively to meet the needs of the business. This includes utilizing intradepartmental relationships.
Problem Resolution: Demonstrates ability to anticipate and critically think through problems in urgent or time sensitive situations.
Time Management: Ability to prioritize multiple, competing priorities and manage time/ workload. Demonstrated ability to effectively prioritize and juggle multiple time sensitive projects, multi-task, identify project interdependencies and potential risks/ pitfalls.
Proficiency in Microsoft Office: PowerPoint, Excel, Word, Outlook, Microsoft Suite, Microsoft Teams.
Consultant & New Business Development Skills: Ability to have consultative and business development skills to achieve supply needs.
Knowledge of Donation: Knowledge of donation best practices.
Program & Project Management: Ability to effectively manage projects/ programs to meet deadlines and business needs as required.

Nice To Haves

Master’s degree in Biology, Nursing, Chemistry, Health Sciences, Business, or a related field.
PMP or PMI certification
Five (5) years of specific experience in an Organ Procurement Organization, Tissue Recovery, or Nursing
Three (3) years of program or project management

Responsibilities

Manage specific programs and/or initiatives and daily activities related to the acquisition, storage, tracking, fulfillment, and documentation of biospecimens recovered for research development, product development, and the advancement of science and medicine.
Partner with LifeNet Health personnel from the National Donor Recovery Services, National Donor Recovery Operations, and Organ Procurement Organization to develop, communicate, and deliver best practices for the support and fulfillment of research projects, corporate goals and objectives.
Provide 24-hour on-call support for screenings of research projects, both internal and external recovery agencies.
Develop and maintain effective birth tissue program with local hospital and OB/GYN groups to support corporate initiatives.
Performs Donation Coordination functions to include assignment of LNH Donor IDs, consent verification for live donors, referrals screening, and the coordination of logistics for research biospecimens.
Review and manage research donor chart completion to ensure project requirements are met.
Support LifeSciences Franchise to ensure biospecimen shipping and billing are timely.
Collaborate with department leadership to develop, implement and maintain effective key performance indicators for research recovery operations.
Work with the Franchise for PowerBI utilization, regular reporting, and data analytics pertaining to research project management.
Participate and leads continuous improvement initiatives.

Benefits

Affordable Medical, Dental, and Vision Coverage- Comprehensive care that won’t break the bank.
Profit Sharing Plan- Share in the success you help create.
403(b) Retirement Plan- Invest in your future with confidence.
Paid Parental Leave- 6 weeks to bond with your newest family member.
Corporate Sponsored Events- Celebrate milestones and build connections.
Generous Paid Time Off- Because balance matters:
18 vacation days (based on position, tenure, and state laws)
9 sick days (subject to local and state regulations)
9 holidays (7 standard + 2 floating)
Flexible Work Program- For approved roles, how and where you perform best.
Tuition reimbursement- We invest in your growth and education.
Career & Leadership Development- Expand your impact and potential.
Wellness Program- Prioritize your health with holistic resources.
Employee Assistance Program (EAP)- Support for you and your household.
Incredible teammates- Collaborate with passionate, dedicated professionals.