Research Operations Intern, Summer/Fall 2026

The Walt Disney CompanyNew York, NY
8h$23 - $23Onsite

About The Position

About the Role & Program Disney Entertainment’s Research, Insights & Analytics (RIA) division serves as a center of excellence consisting of more than 100+ world-class researchers measuring all aspects of media consumption across a wide range of networks, digital properties and SVOD services to guide The Walt Disney Company. This internship will support the Research Operations team within the Research, Insights & Analytics division. We are seeking a detail-oriented, highly organized intern who is passionate about operational efficiency and clear communication. This role will collaborate cross-team (within Research, Insights & Analytics) and cross-functionally with groups and stakeholders from business units across Disney Entertainment to support general administration of a portfolio of research projects and team operations and make our cross-team / functional collaboration more efficient and impactful. This internship is a full-time, 6-month commitment in the New York, NY area from June 2026 through January 2027.

Requirements

  • Strong proficiency in MS Office with an emphasis on PowerPoint (clean slide design / formatting, iconography) and Microsoft Excel (formulas and pivot table experience)
  • Strong written and verbal communication skills; ability to adapt tone for various audiences (peer, manager, executive)
  • Basic data hygiene and governance awareness (naming conventions, information hierarchy)
  • Demonstrated organization and attention to detail; comfortable managing multiple projects simultaneously
  • Natural curiosity, aptitude for creative problem solving and strategic thinking
  • Growth mindset; motivated by efficiency, organization, and continuous improvement.
  • Comfortable proactively following up, clarifying requirements, and providing regular status updates.
  • Candidates must submit a cover letter as part of their application.
  • Candidates are asked to submit a sample of relevant work. This can be in the form of a concise PowerPoint presentation (up to 5 slides) or a concise writing sample (1 page) written for an audience who may not already be familiar with the topic of the presentation / document.
  • Be enrolled in an accredited college/university pursuing a degree taking at least one class at time of application OR currently participating in a Disney College Program or Disney Internship.
  • Current Disney Interns, College, International, or Culinary Program Participants: You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program.
  • Be at least 18 years of age
  • Possess unrestricted work authorization.
  • Able to have a consistent, reliable work schedule throughout the internship
  • Fully available Monday through Friday for the duration of the internship, 40 hours each week.
  • Able to provide own housing for the duration of the internship program in the New York, NY area.
  • Able to provide reliable transportation to/from work in the New York, NY area.

Nice To Haves

  • Familiarity with process automation tools, AI productivity tools (Copilot)
  • Experience with project management software tooling (JIRA, Airtable)
  • Familiarity with process mapping
  • Previous internship experience in a related industry
  • Senior year preferred
  • Major or previous coursework in Business, Communications, Operations, Finance, Psychology or related major preferred

Responsibilities

  • Operational Tracking & Communications Maintain and update project tracking files on weekly and monthly cadences.
  • Proactively reach out to team members to confirm status updates; close loops and ensure data hygiene across trackers.
  • Monitor deadlines, dependencies, and risks.
  • Support copyediting of concise summaries, status reports, and executive briefings.
  • Process Design & Efficiency Assist with mapping of current- and future-state processes.
  • Support change management and rollout (documentation, training aids, adoption tracking).
  • SharePoint & Automation Support organization and maintenance of RIA SharePoint site structure, permissions, and content hygiene.
  • Build and refine simple automations (e.g., Power Automate flows, reminders).
  • Ensure interoperability across connected SharePoint sites and Teams channels.
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