Research Manager (Mid-Atlantic/New England)

17 TGN Services • Lehi, UT

1d • $61,200 - $76,500 • Hybrid

About The Position

When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, connects everyone with their past so they can discover, preserve, and share their unique family stories. With our unparalleled collection of more than 65 billion records, over 3.5 million subscribers, and over 27 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives. Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving, and sharing the most important information about themselves and their families. We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office- see the full list of eligible US locations HERE ). We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity. Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve. Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious. We are looking for a thoughtful, motivated professional to join our team. This role will partner closely with cross-functional stakeholders including client relationship managers and research staff to support key genealogical research initiatives and help drive business goals forward. The ideal candidate is adaptable, collaborative, and comfortable operating in a fast-paced, billable-hours environment.

Requirements

• Minimum 5 years of professional genealogical research experience, with skills in managing multiple projects simultaneously.
• Bachelor’s or Master’s degree in History, English, or related field, or comparable experience.
• Expertise in U.S. genealogical research with a specialty in the Mid-Atlantic and New England states, specifically colonial-era.
• Proficient in applying DNA test results to genealogical research and experienced in advanced brick wall research methodologies and evidence analysis.
• Skilled writer, able to create research journals/logs, citations, abstracts, academic research reports, and client communications.
• Comfortable working independently and collaboratively in a team environment, providing coaching and feedback.
• Excellent organizational, analytical, and communication skills, with attention to detail.

Nice To Haves

• Genealogical accreditation or certification preferred.

Responsibilities

• Lead genealogical research projects focused on the Northeastern U.S., particularly New England, New York, New Jersey, and Pennsylvania, with an emphasis on colonial-era records.
• Manage 30-60 client projects concurrently by defining scope, budget, and resource needs, ensuring projects meet session budgets and client expectations.
• Research resource accessibility efficiently, identifying when research is feasible or unfeasible, and communicating promptly.
• Produce thorough research logs, reports, and client updates aligned with company standards.
• Organize, delegate, and oversee research efforts to ensure session objectives are met timely and accurately.
• Maintain an average of 5.5 billable hours per day to meet annual billable hour targets.
• Provide clear, timely communication with clients and research staff, setting expectations, giving and receiving feedback effectively.
• Collaborate closely with client relationship managers (CRMs) and research staff to ensure project success.
• Coach and supervise research pods if applicable, ensuring research quality, providing feedback, assigning tasks, and conducting regular meetings with team members.

Benefits

• Join a dedicated team working to connect millions of people with their past and enrich their futures.
• At Ancestry, you will play a role in pioneering legal solutions that shape the consumer genomics industry.
• Your contributions will help foster and protect our workforce that is dedicated to helping our customers tell their own stories, while supporting a brand recognized and trusted around the world.
• We offer a collaborative workplace, competitive compensation, and the opportunity to make a meaningful difference.
• Ancestry values pay transparency and equity.
• As a signatory of the ParityPledge in Support of Women and the ParityPledge in Support of People of Color, we are pleased to share the base salary range for this position: $61,200 - $76,500 with eligibility for bonus, equity, and comprehensive benefits including health, dental, and vision.
• Actual salary will depend on location and experience.
• We will provide detailed compensation data for a specific location during the recruiting process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level