As Research & Insights Manager II, you will lead the strategy and operations of our in-house global tracking ecosystem. You will be the primary owner of the process and program management for our tracking tools, working in close collaboration with our Data Science team to build a world-class insights engine. You'll be in charge of creating the infrastructure and processes that enable the broader Research & Insights team to extract meaningful signals from large data sets. Beyond program management, you will act as a lead analyst—conducting your own research based on tracking data and "connecting the dots" between sentiment trends, internal behavioral data, and custom research to influence global decisions across Marketing, Product, and Operations.