Research Engagement Coordinator

Expert Institute • Milwaukee, WI

5d • Onsite

About The Position

We are seeking a highly motivated and detail-oriented Research Engagement Coordinator to join our team in Milwaukee. This entry-level role serves as the critical link between our expert network and attorney clients, ensuring seamless and successful expert-attorney partnerships. The ideal candidate is a proactive communicator, exceptional organizer, and natural relationship builder who thrives in a fast-paced environment.

Requirements

• Bachelor’s degree preferred (Bachelor of Science or Bachelor of Arts).
• Proven track record of customer service excellence and client relationship management.
• Strong organizational and time management skills with the ability to handle multiple engagements and competing priorities.
• Demonstrated ability to work independently in fast-paced environments while maintaining high attention to detail.
• Excellent written and verbal communication skills to interact effectively with clients and internal teams.
• Experience managing multiple stakeholders and balancing competing priorities.
• Self-starter with an entrepreneurial mindset who thrives in dynamic, growth-oriented environments.

Nice To Haves

• Background in relationship management, account coordination, or client service preferred.

Responsibilities

• Manage Expert-Attorney Engagements: Coordinate and oversee the full lifecycle of initial expert-attorney connections, handling approximately 15 engagements daily
• Relationship Management: Build and maintain strong relationships with expert witnesses and attorney clients through proactive, professional communication
• Scheduling & Coordination: Lead all scheduling logistics for expert-attorney consultations, ensuring seamless and timely interactions.
• Comprehensive Documentation: Maintain accurate and detailed records of all engagements for internal tracking and reporting.
• Multi-Channel Communication: Utilize phone, email, and text to effectively manage engagement processes and maintain strong relationships with all stakeholders.
• Client Experience & Service Excellence: Drive positive client experiences by providing responsive, professional, and solution-oriented service.

Benefits

• In addition to working with amazing people in a team-oriented culture , we offer staff development opportunities, and world-class benefits , including a 401(k) with a match , and free office lunches on Wednesdays and Fridays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level