Research Decision Science Analyst, Customer Insights

HEB•San Antonio, TX

About The Position

H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $43 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts and outstanding service. As a Research Decision Science Analyst, you'll extract, validate, and cleanse data using advanced coding techniques. You'll design and apply analytical and statistical methods/models to understand our customers' behaviors using customer data and primary quantitative research data. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... provides easily understood, succinct, and comprehensive information. HEAD FOR BUSINESS... knowledge of advanced analytics techniques. PASSION FOR RESULTS... driven to turn data into actionable business recommendations?

Requirements

A related degree or comparable formal training, certification, or work experience
0+ years of experience in statistics and research
Experience working with R (posit), Python, SQL or other statistical software
Experience running Scantron software / hardware and digital scanners
General knowledge quantitative research, experimental design, analytics, and statistics
Basic knowledge of R (posit), SQL and Python
Basic knowledge of ML an AI techniques
Basic understanding of big data environments
Project management and time-management skills
Verbal / written communication and presentation skills
Analytical skills
Strong problem-solving skills
Computer skills, including use of PCs, MS Office, internet, and e-mail
Ability to manage multiple priorities and shift focus between projects / tasks; attention to detail
Ability to develop and maintain collaborative working relationships with others as part of a team
Function in a fast-paced, retail, office environment
Travel by car or plane with overnight stays
Work extended hours; sit for extended periods

Responsibilities

Using coding techniques (predominately R, SQL and Python), mines, validates, cleans, aggregates and analyzes large data sets from customer data and primary quantitative and qualitative research
Assists in visualization of data and analysis
Applies foundational analytical skills to analyze large amount s of data to find behavior patterns and solutions

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