RESEARCH AND TRAINING SPECIALIST - 76004264

State of Florida • Miami Beach, FL

88d • $50,000

About The Position

This position is a Research and Training Specialist that serves as a trainer and curriculum developer on the Specialized Skills Training Team within the Learning and Development Office (LDO). This position involves both training development, and facilitation of job-related courses to Driver License Examiners, Tax Collector Agents and other personnel throughout the state. The selected candidate will work both independently and as part of a team to develop Driver License, Motor Vehicle, and Customer Service training modules for virtual and in-person training. In addition, the selected candidate will provide driver license/motor vehicle subject matter expertise in support of updating and developing online (computer-based) courses that train employees on policies, procedures, and systems, ensuring that employees are knowledgeable of agency procedures and practices and are able to apply the learned material on the job. Using instructional design principles. The incumbent will be expected to design training that will incorporate interactive elements such as videos, images, end-of-course exams, job aids, and scenarios that will enhance the knowledge transfer and learning experience. As an LDO trainer, this position serves as a subject matter expert (SME), providing support as well as leading various training projects in alignment with agency goals. As a general LDO member, the incumbent will serve on project teams, conducting need assessments when necessary, evaluating current training curricula, revising existing programs and developing new training programs for better alignment with learning objectives and outcomes. Administrative duties, such as coordinating and maintaining training schedules, tracking travel costs and vehicle logs, maintaining organized training documents and information in LDO's main folder, entering and tracking learners' training transcripts in iLearn, the Department's Learning Management System, are also required.

Requirements

• Knowledge of the Driver License and/or Motor Vehicle operations and procedures.
• Knowledge of principles, methods, techniques and current trends of training or instruction including adult education/learning.
• Knowledge of principles of effective instructional design for Instructor Led Training (ILT) and Online Training (OLT).
• Skill in written and oral communication including public speaking and presentation techniques.
• Skill in providing customer service to internal and external customers.
• Skill in Driver License and Motor Vehicle related issuance applications.
• Ability to manage projects and work independently with minimal supervision.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to develop new methods and techniques of training and evaluation.
• Ability to conduct research and evaluate information to analyze training data.
• Ability to use Microsoft Office applications to create and edit documents and presentations.
• Ability to plan, organize, coordinate and prioritize work assignments.

Nice To Haves

• Experience teaching or training students and/or adults.
• Experience developing curriculum and/or training materials.
• Experience using presentation software (e.g., PowerPoint).
• Experience issuing driver license or providing motor vehicle related services.

Responsibilities

• Serve as a trainer and curriculum developer on the Specialized Skills Training Team.
• Develop Driver License, Motor Vehicle, and Customer Service training modules for virtual and in-person training.
• Provide subject matter expertise in support of updating and developing online courses.
• Design training incorporating interactive elements to enhance learning experience.
• Conduct needs assessments and evaluate current training curricula.
• Revise existing programs and develop new training programs.
• Coordinate and maintain training schedules and documents.
• Track travel costs and vehicle logs.
• Enter and track learners' training transcripts in the Learning Management System.

Benefits

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support