Research Administrative Assistant

Knowesis Pte Ltd • East Orange, NJ

109d

About The Position

Knowesis is currently seeking a Research Administrative Assistant to support research programmatic activities at the New Jersey War Related Illness and Injury Study Center (NJ WRIISC). This position engages in critical administrative duties for WRIISC and assists the Senior Administrative Assistant in ensuring the smooth operation of the program. It requires excellent customer service and a working knowledge of the existing business operations and policies and procedures.

Requirements

• Minimum of a high school diploma
• Three years of similar experience
• Favorable background check

Responsibilities

• Schedule and coordinate Veteran appointments, paying attention to detail while understanding the Veteran's needs.
• Document contacts via phone, email, and letter; follows up with Veteran inquiries; proactively seeks relevant staff to respond as needed.
• Manage incoming mail, deliveries, and other correspondence.
• Assist Veterans with telehealth connections for remote appointments.
• Engage with other departments as needed to facilitate coordination.
• Perform data entry and validation tasks.
• Use electronic data collection processes, enter information provided verbally or on paper into databases, run routine data checks and reports.
• Provide input to superiors when observing areas for improvement.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED