Rescue Ready Service Agent
About The Position
ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success. NOTE: This is a part time / per diem position Summary: Rescue Ready Service Agents are the front line of Rescue Ready Services. Our Service visit customer locations to verify the Rescue Readiness of their AED equipment. Rescue Ready Service Agents ensure that AEDs are always ready for the rescue by replacing batteries and pads prior to expiration and by visually inspecting equipment on an annual basis. Our service are also available for AED installation services and to assist with AED swap outs.
Requirements
- Rescue Ready Service Agent must be able to operate computer equipment and a smart phone with the Check AED mobile application.
- Due to the nature and environments our service professionals visit, all Rescue Ready Service Agents must pass a full background check and drug screening prior to hire.
- A state issued driver’s license is required.
- A smart phone or tablet is required to use the mobile application and will not be provided.
Nice To Haves
- Fire/Police/Military/EMS background strongly preferred.
- Veteran Status is a plus.
- Certified in CPR/AED/FA is also preferred.
Responsibilities
- A Rescue Ready Service Agent is responsible for an assigned number of AEDs in a defined geographic territory.
- Physical Annual Inspection of every assigned AED in the defined territory
- Occasional assistance with placement and installation of AEDs at customer locations
- Replacement of Pads & Batteries as needed
- Post Event support and data retrieval from AEDs
- Reporting issues through the Rescue Ready Services Ticketing System
- Assist as needed with special projects in the field
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
