Resale Specialist (PTX2026)

RealManage•Plano, TX

5d•$18 - $22•Onsite

About The Position

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements. Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management. Process resales, ensuring that information is up to date Perform CCI (covenant compliance inspection) drives to photograph and report on homes in the resale process noting violations in accordance with neighborhood rules & regulations Process resale settlements and closing settlements Ensure proper payment is received with settlements Scan completed resale certificates into the homeowner database Close out pending, incomplete resales due to cancelled contract Process condo questionnaires Process refinance certificates Issue Welcome Package to all new owners Assist with answering general resale inquiries Assist with occasional audits and data entry as requested Assist on the Customer Service team in answering homeowner inquiries via phone and email. This description is not intended to be an exhaustive list of duties. The employee may perform other duties as assigned to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

Requirements

High school diploma or GED required.
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
Excellent computer proficiency (MS Office – Word, Excel and Power Point).
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Ability to sit for prolonged periods at a desk and work on a computer.
Ability to occasionally stand, walk, bend, or reach as needed.
Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).
Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
Visual acuity to read printed materials, spreadsheets, and computer screens.
Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
Ability to work in a standard office environment with moderate noise levels.
Ability to work a standard schedule, with occasional extended hours as required.

Nice To Haves

Associate degree preferred.

Responsibilities

Process resales, ensuring that information is up to date
Perform CCI (covenant compliance inspection) drives to photograph and report on homes in the resale process noting violations in accordance with neighborhood rules & regulations
Process resale settlements and closing settlements
Ensure proper payment is received with settlements
Scan completed resale certificates into the homeowner database
Close out pending, incomplete resales due to cancelled contract
Process condo questionnaires
Process refinance certificates
Issue Welcome Package to all new owners
Assist with answering general resale inquiries
Assist with occasional audits and data entry as requested
Assist on the Customer Service team in answering homeowner inquiries via phone and email