Resale Disclosure Manager

Capital Consultants Management Corporation•Scottsdale, AZ

About The Position

The Resale Disclosure Manager is responsible for all aspects of the Resale Disclosure Team, including planning, organizing, and managing the work of the Resale Disclosure Team, and facilitating the execution of all related duties. What you'll accomplish : Oversee the work of the Resale Disclosure Team and serve as backup to ensure timely and accurate processing of all resale, the completion of real estate closings and the deposit of the associated payments Enhance client satisfaction through the timely and efficient processing of real estate closings, including the timely return of completed real estate closings to the community Manage escalated phone calls or email requests from internal departments, title companies, or onsite teams Update CCMC fees on closing instructions and closing cost summaries congruent with contract changes and disseminate to the AR team for distribution builders and onsite teams Manage requests from team members for the waiver or adjustment of fees in HomeWiseDocs Communicate with HomeWiseDocs regarding contractual changes to ensure accuracy of disclosures. Provide training for new team members and ongoing training to existing team Enhance processes to maximize efficiency Track performance metrics of the Resale Disclosure team and identify areas of opportunity Additional duties or job functions may be required as necessary

Requirements

5+ years experience in accounting, accounts receivable or related field
Excellent customer service, positive attitude, and ability to perform in a fast-paced environment
Highly organized and detail-oriented with ability to multi-task and meet deadlines
Ability to work independently with limited supervision
Ability to establish and maintain good working relationships
Ability to communicate effectively both verbally and in writing
Intermediate MS Excel skills; advanced skill level preferred.
Good working knowledge of CCMC policies and procedures.
Strong computer skills in Windows environment including Outlook and VMS
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state drivers license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

Nice To Haves

advanced skill level preferred.

Responsibilities

Oversee the work of the Resale Disclosure Team
Serve as backup to ensure timely and accurate processing of all resale, the completion of real estate closings and the deposit of the associated payments
Enhance client satisfaction through the timely and efficient processing of real estate closings, including the timely return of completed real estate closings to the community
Manage escalated phone calls or email requests from internal departments, title companies, or onsite teams
Update CCMC fees on closing instructions and closing cost summaries congruent with contract changes and disseminate to the AR team for distribution builders and onsite teams
Manage requests from team members for the waiver or adjustment of fees in HomeWiseDocs
Communicate with HomeWiseDocs regarding contractual changes to ensure accuracy of disclosures.
Provide training for new team members and ongoing training to existing team
Enhance processes to maximize efficiency
Track performance metrics of the Resale Disclosure team and identify areas of opportunity
Additional duties or job functions may be required as necessary

Benefits

Comprehensive benefits package including medical, dental, and vision
Wellness program
Flexible Spending Accounts
Company-matching 401k contributions
Paid time off for vacation, holidays, medical, and volunteering
Paid parental leave
Training and educational assistance
Support programs, including Employee Assistance Program and Calm Health
Optional benefits including short- and long-term disability, life insurance, and pet insurance
Most importantly, a caring team who is dedicated to your success!