Representative, Student Accounts

Houston Community College

10d•Onsite

About The Position

Handles financial transactions in the assigned college to include, among others, receipting and recording payments, posting 3rd Party Tuition vouchers/Letters of Financial Guarantee, or Purchase Orders, and attaching waivers or exemptions on eligible student accounts. Manages student accounts in connection with service indicators and its impact on the services that can be extended to the students.

Requirements

Associate’s degree required
4 years directly related experience may be considered in lieu of required degree
2 years experience in cashiering such as a bank teller or retail sales clerk required
Valid Texas Driver License
MS Office Programs
Information Management Systems
Payment processing systems
Customer service skills

Responsibilities

Under general supervision, accept and record payments using the cashiering equipment and cashiering system installed and in place in the college; Payments could be term payments on student accounts or departmental receipts.
Make sure that the all transactions are handled based on the pertinent procedures set forth in the Cashiering Procedures Manual.
Reconcile cashiering batch.
Run all checks for deposit through the Remote Deposit system and prepare deposit slips for items to be picked by armored service or to be deposited physically to the bank.
Put or lift service indicators on student accounts as it is warranted by the obtaining circumstances affecting the student accounts.
Attach applicable waivers or exemptions on student accounts.
Attach applicable B-codes on accounts sponsored by 3rd Parties.
Assist the students in areas concerning their financial account records, including but not limited to, understanding their tuition and fee charges, refunds, 1098T, and others.
In the absence of Student Account Specialist Senior, provide training for employees who perform cashiering duties.
Assist with reports as required by the College Operations Office and by the College President.
Perform other duties, tasks and assignments as required.