Representative Special Events and Promotions Regional - On Call (Caesars Atlantic City/CES)

Caesars Entertainment•Atlantic City, NJ

1d•$18 - $18•Onsite

About The Position

This position is for a Representative in Special Events and Promotions, focusing on delivering superior customer service. The role involves maintaining a positive attitude, creating an atmosphere of excitement, engaging with guests, anticipating their needs, providing efficient service, resolving issues, promoting loyalty programs, and ensuring a positive guest experience from greeting to farewell. Caesars Entertainment, Inc. is the largest casino-entertainment company in the U.S., operating brands like Caesars, Harrah's, Horseshoe, and Eldorado. The company emphasizes impeccable service, operational excellence, and technological leadership, guided by its Mission, Vision and Values: Together We Win, All In On Service, and Blaze the Trail, with a mission to "Create the Extraordinary" and a vision to "Create spectacular worlds that immerse, inspire and connect you." The company is also committed to its Team Members, suppliers, communities, and the environment through its PEOPLE PLANET PLAY framework.

Responsibilities

Consistently demonstrates superior customer service skills by displaying outlined service behaviors
Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next
Creates an atmosphere of luck and celebrates guest’s wins
Is ready to serve and is informed of daily information
Builds relationships by greeting guests with a warm, friendly verbal greeting
Anticipates needs and provides fast, flawless service
Checks for satisfaction and effectively resolves service breakdowns when they exist
Promotes Caesars Rewards programs and card membership
Provides a warm farewell and thanks guests for visiting

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