Representative, Retail Sales - Greenville, South Carolina

BlueCross BlueShield of South Carolina•Greenville, SC

2d•Onsite

About The Position

Summary Responsible for providing consultative sales and service to customers seeking health and ancillary insurance products and information. Accepts payments from customers, assists with wellness education. Regularly engaged in outside sales. Description Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:30AM-5:30PM. It may be necessary, given the business need to work occasional overtime. This role is located in our Greenville, South Carolina location, 1000 Executive Center Drive Greenville, SC 29616. What You Will Do: Promotes individual insurance products at retail stores, community events, sales events, and ad-hoc outings. Analyzes prospective customer needs and matches appropriate company products and services. Receives and handles payments from customers. Presents and explains various recommended products, benefits, features, and alternatives to the customer. Explains company sales, medical underwriting, and enrollment processes to set realistic customer expectations. Generates and acts upon leads for new sales and the sales of replacement and add-on products. Initiates telephonic follow-up and/or outreach. Schedules appointments for sales and service visits; conducts group and individual information sessions. Assists with wellness education and conducts Personal Health Assessments (PHAs). To Qualify for This Position, You'll Need the Following: Required Education: High School Diploma or equivalent Required Work Experience: 1 year retail, sales, and/or marketing experience. Required Skills and Abilities: Ability to develop/maintain effective relationships with potential customers. Knowledge of marketing principles, techniques, and the marketplace. Effective presentation and customer service skills. Analytical or critical thinking skills. Demonstrated verbal and written communication skills. Effective organizational skills. Ability to persuade, negotiate, or influence others. Ability to handle confidential or sensitive information with discretion. Required Software and Tools: Microsoft Office. Required License and Certificate: Department of Insurance Licensure must be obtained within 60 days of hire in state employed. Licensure must be maintained while in job. Other licensures and certifications may be required and maintained by specific areas. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email [email protected] or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information. If you don’t have an account with us and don’t see the dream job you are looking for, click on the link above to Join Our Talent Community by submitting your resume and contact information and we will reach out if we find a good fit. Welcome Here’s Your Smart Career Move Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. Business and political climates may change, but we’re stronger than ever. Our A.M. Best rating is A+ (Superior) — making us the only health insurance company in South Carolina with that rating. We’re the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Veterans Welcome! BlueCross is a strong supporter of our veterans, and many service men and women have joined our ranks. We’ve found the dedication, work ethic and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more. Through our government contracts, we also have employees serving at Shaw Air Force Base, the Naval Health Clinic in Charleston, the Naval Hospital in Beaufort and in our hometown of Columbia, S.C., at Ft. Jackson. If you are a full-time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty. Join Us If you're ready to join in a diverse company with secure, community roots and an innovative future, apply for a position now!

Requirements

High School Diploma or equivalent
1 year retail, sales, and/or marketing experience.
Ability to develop/maintain effective relationships with potential customers.
Knowledge of marketing principles, techniques, and the marketplace.
Effective presentation and customer service skills.
Analytical or critical thinking skills.
Demonstrated verbal and written communication skills.
Effective organizational skills.
Ability to persuade, negotiate, or influence others.
Ability to handle confidential or sensitive information with discretion.
Microsoft Office.
Department of Insurance Licensure must be obtained within 60 days of hire in state employed. Licensure must be maintained while in job. Other licensures and certifications may be required and maintained by specific areas.

Responsibilities

Promotes individual insurance products at retail stores, community events, sales events, and ad-hoc outings.
Analyzes prospective customer needs and matches appropriate company products and services.
Receives and handles payments from customers.
Presents and explains various recommended products, benefits, features, and alternatives to the customer.
Explains company sales, medical underwriting, and enrollment processes to set realistic customer expectations.
Generates and acts upon leads for new sales and the sales of replacement and add-on products.
Initiates telephonic follow-up and/or outreach.
Schedules appointments for sales and service visits; conducts group and individual information sessions.
Assists with wellness education and conducts Personal Health Assessments (PHAs).