Representative - Registration Full-time, 35 hours per week, M-F 0630am - 2:00pm - Requisition #448643

Oaklawn Hospital•Marshall, MI

51d•Onsite

About The Position

Job Summary: The Registration Representative is responsible for the processing of inpatient and outpatient admissions in an accurate and efficient manner. Essential Functions: Consistently performs using an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives. Accurately gathers information and inputs data in all phases of the registration process as well as registers patients in a timely fashion. Assures that the patient or guardian, as outlined by procedure, signs all appropriate paper work. Assures all patients are offered Oaklawn Privacy Practices and the Patient Rights and Responsibilities brochure. Verifies all appropriate insurance coverage. Obtains and scans patient driver's license and insurance cards as applicable Follows appropriate procedures for cash collections, asking for and collecting, to the extent possible, on all non-covered services and applicable co-pays and deductible at the point of service Assures a payable diagnosis for all Medicare restricted tests or obtains an ABN from the patient if applicable Handles patient inquiries promptly and appropriately. Balances cash receipts daily in a timely, accurate manner.

Requirements

High school diploma or equivalent.
Knowledge of medical terminology, computer experience and computer skills.
Possess excellent verbal communication, interpersonal, organizational, customer service, and critical thinking skills.
Ability to problem solve, handle conflict and adapt to frequent change.
Possess the ability to work with patients with varying degrees of illness.

Nice To Haves

Previous hospital registration and insurance verification preferred.

Responsibilities

processing of inpatient and outpatient admissions
gathers information and inputs data in all phases of the registration process
registers patients
patient or guardian signs all appropriate paper work
patients are offered Oaklawn Privacy Practices and the Patient Rights and Responsibilities brochure
verifies insurance coverage
Obtains and scans patient driver's license and insurance cards
Follows appropriate procedures for cash collections
Assures a payable diagnosis for all Medicare restricted tests or obtains an ABN from the patient
Handles patient inquiries
Balances cash receipts daily