Representative - Registration-Full time 8:00am-6:30pm, 10-hour shifts M-Th - Requisition #324813

Oaklawn Hospital • Marshall, MI

108d

About The Position

The Registration Representative is responsible for the processing of inpatient and outpatient admissions in an accurate and efficient manner. This role requires consistent performance with an outward mindset, aiming to achieve personal and team goals effectively.

Requirements

• High school diploma or equivalent.
• Knowledge of medical terminology.
• Computer experience and skills.
• Excellent verbal communication skills.
• Strong interpersonal and organizational skills.
• Customer service and critical thinking skills.
• Ability to problem solve and handle conflict.
• Ability to adapt to frequent change.
• Previous hospital registration and insurance verification preferred.
• Ability to work with patients with varying degrees of illness.

Responsibilities

• Accurately gathers information and inputs data in all phases of the registration process.
• Registers patients in a timely fashion.
• Ensures that the patient or guardian signs all appropriate paperwork as outlined by procedure.
• Offers Oaklawn Privacy Practices and the Patient Rights and Responsibilities brochure to all patients.
• Verifies all appropriate insurance coverage.
• Obtains and scans patient driver's license and insurance cards as applicable.
• Follows appropriate procedures for cash collections, including asking for and collecting on all non-covered services and applicable co-pays and deductibles at the point of service.
• Assures a payable diagnosis for all Medicare restricted tests or obtains an ABN from the patient if applicable.
• Handles patient inquiries promptly and appropriately.
• Balances cash receipts daily in a timely and accurate manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED