Representative Payee Associate

Merakey • Eatontown, NJ

1d • $19 - $21 • Onsite

About The Position

The Representative Payee Associate provides essential administrative and financial‑support functions to ensure accurate processing of client referrals, proper documentation of benefits‑related information, and strict adherence to confidentiality and regulatory standards.

This role serves as a welcoming first point of contact for consumers, families, and community partners (in person, by phone, and via email) while supporting Directors and the Office Operations Specialist with daily operations.

Requirements

• High School diploma plus 2 years of related office experience required.
• Valid Driver's License required

Nice To Haves

• Associate's Degree Preferred
• Spanish speaking a plus!

Responsibilities

• Receive and process referrals from email, mail, AWARE, DVRS, Pre‑ETS, and Benefits Counseling programs.
• Review referral packets for accuracy and required documentation.
• Maintain organized electronic tracking systems in Teams and SETWorks.
• Communicate with referral sources and program staff regarding missing information or updates.
• Complete billable logs in SETWorks.
• Manage incoming/outgoing mail and perform Post Office runs.
• Answer phones, route calls, and greet visitors.
• Create flyers and digital materials in Canva for workshops, events, and outreach.
• Prepare newsletters and updates through Constant Contact.
• Track staff certifications and training requirements.
• Support completion and filing of employee evaluations.
• Assist with DDD compliance tasks.
• Provide SETWorks support, including data entry, reports, and documentation.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees